Comments are from years ago and it is still happening! This is extremely disappointing. This is a big problem! It could (and probably has) lost Adobe customers. To keep suggesting it makes you look apathetic at best (at worst not qualified for your job). Why would you keep suggesting uninstalling and reinstalling? We've told you that doesn't work. You have seen people patiently describe this problem again and again and give you feedback that none of your proposed plans are working. It is a waste of your customers time to keep suggesting they call customer service. This happens with so many people, so many different computers, macs and PCs, that it is clear to everyone that it is a problem (in fact, a longstanding problem) with Adobe. Not everyone having this problem has that other software. At one point you even blame it on another software and ask people to contact that company. I am also surprised that you have not seemed to make a connection that so many users are having this problem. You never provide a fix and sometimes you are downright rude to righfully frustrated users. Jeff, I've seen you respond to this problem on various forums.
I´m pretty sure that the not working Vulcan displatcher is the reason for the not working ACC. Looks like ADS s not at all launching even after retries so no point in launching again.
What I can see in ACC.log are errormessages like this :Ġ2/06/19 13:06:47:748 | | 11160 | ACCC | VulcanWrapper | VulcanInterface | | VulcanWrapper | 15192 | Vulcan dispatcher couldn't initialize till we waited!Ġ2/06/19 13:09:12:470 | | 11160 | ACCC | c3containerUI | ApplicationContext | | c3containerUI | 1304 | adsLaunchCountDueToAckMiss > adsLaunchDueToAckMissThreshold. I have a second Windows 10 installation, same build, where everything is working fine.
I´m using Windows 10 Professional 64 Bit, Version 1809 (Build 17762.292) No success.Įverything was working fine until last Monday morning. Of course I removed the OOBE folder in c:\program files (x86)\common files\adobeĪnd additionally in the user-folders under Appdata\local\adobe as well. Hello Jeff, no I didn´t encounter any error messages at all.
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